Case study · CX

A global CX company renewed its website for global expansion.

Youpal rebuilt the company's web presence on a multilingual Drupal 8 CMS with a decoupled Next.js front end — a faster, more responsive experience for 30,000+ people across 28+ countries.

A renewed multilingual website for a global CX company

The challenge

The company set out to renew its website ahead of global expansion. It needed a better user experience with clearer usability and navigation, a refreshed and modern brand identity, stronger search engine visibility, and content tailored to its clients, job applicants, and stakeholders.

What Youpal did

We delivered a multi-domain, multilingual platform on a Drupal 8 CMS, paired with a decoupled Next.js front end for speed and responsiveness, then handled the data migrations and integrations to tie it all together.

  • Multi-domain, multilingual website on a Drupal 8 CMS across 28+ countries
  • Decoupled front end with Next.js for faster, server-side-rendered pages
  • Responsive web design for optimal viewing across every device
  • Data migrations plus Marketing Automation and ATS integrations

The result

The result is a faster, more responsive, and more accessible website — built for global users, with localized experiences across markets and streamlined recruitment through integrated Marketing Automation and ATS. A partnership that has run since 2017.

30,000+
people
28+
countries
2017
partner since

At a glance

IndustryCX
LocationStockholm
Employees30,000+
Countries28+
Tech stackDecoupled Drupal / Next.js
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